Introduction
Welcome to Pawsome Pals™. In this privacy policy, we are identified as "we," "us," or "our." We are based at 2810 North Church Street, Wilmington, DE 19802, USA. This policy outlines our approach to handling the collection, utilization, and disclosure of information gathered from visitors to our website, hereinafter referred to as the 'Site.' It pertains not only to the Site but also encompasses all products and services provided by Pawsome Pals™. Through this policy, we aim to provide clarity and assurance regarding our practices while upholding the utmost standards of transparency and privacy protection.
Information We Collect
We collect data about you through various means. The types of information we gather include:
- Personal Data: This includes identifiable information such as your name, address, email, and phone number, as well as demographic information like your age, gender, city, and interests. This information is provided by you voluntarily when you register on the Site or engage in various activities like online chats and message boards. While providing this information is optional, not doing so may limit your access to certain functionalities of the Site.
- Derivative Data: Our servers automatically collect specific details such as your IP address, browser type, operating system, access times, and the web pages you visit before and after our Site.
- Financial Data: We gather financial information necessary to process transactions on our Site, like your payment method (e.g., credit card number, expiration date). We collect this data when you make purchases, return or exchange products, or inquire about our services. We use secure payment gateways to protect your financial data, adhering to the highest data security standards.
Using Your Information
We use the information we collect to provide and enhance our services in several ways, including:
- Managing your account and personal profile to improve your experience.
- Sending you targeted ads, promotions, newsletters, and other information about the Site.
- Communicating with you about your account or orders.
- Processing and fulfilling transactions, orders, payments, and other site-related activities.
- Analyzing usage patterns and trends to enhance site functionality and user experience.
Your Account
Upon creating an account on our website, you are responsible for maintaining the confidentiality of your username and password and for all activities that occur under your account. You must provide truthful information during registration. Failure to comply may result in termination of your account at our discretion. We may also terminate your account if necessary to protect the interests of Pawsome Pals™ or its members, at our sole discretion.
Withdrawal Of Consent
You have the option to withdraw your consent at any time after opting in. To do so, simply contact us via email at [Your Email Address] or by mail at our address. Revoking your consent may affect the level of quality and the manner in which we deliver services to you.
Protection Of Your Information
We employ administrative, technical, and physical security protocols to safeguard your personal data. Although we have implemented reasonable measures to secure the personal information you provide and do not trade your personally identifiable information, please understand that despite our endeavors, no security system is flawless or impregnable, and no method of data transmission can be entirely immune to interception or misuse.
Sharing Of Your Information
There are circumstances under which we may disclose information we've gathered about you:
- Legal Requirements: Should the need arise to divulge information pertaining to you for the purpose of addressing legal proceedings, probing potential infringements of our policies, or ensuring the protection of the rights, assets, and well-being of others, we reserve the right to disclose such information as mandated or permissible under relevant laws, regulations, or statutes.
- Third-Party Service Providers: To streamline the diverse facets of our operations, we may choose to collaborate with third-party entities entrusted with pivotal tasks including payment processing, thorough data analysis, efficient email delivery, reliable hosting services, responsive customer service, and strategic marketing support. This collaboration allows us to enhance operational efficiency and deliver a seamless experience to you, our valued users.
- Marketing Communication: By providing your consent, or granting you the ability to withdraw it at any time, we may share your information with third parties for marketing purposes, adhering to all relevant legal requirements. Your consent empowers us to engage in such sharing practices while ensuring compliance with applicable laws and regulations.
- Business Transfers: Should our company undergo a significant corporate event, such as a merger, acquisition, reorganization, or the sale of substantially all or a portion of our assets, your personal information may be among the assets transferred or shared. This includes any brand or line of business we currently operate. Such changes to our business structure may necessitate the sharing of consumer information with potential or actual purchasers or partners as part of the transaction process.
Do We Use Cookies?
Yes, we do. At Pawsome Pals™, cookies are utilized to enhance and personalize your online experience. Specifically, we use cookies to:
- Preserve user settings and preferences.
- Manage and streamline your shopping experience, including maintaining your shopping cart.
- Maintain records of user activities and preferences.
- Support and optimize our online advertising efforts.
- Recognize new visitors and returning users.
- Ensure the security of our website.
- Analyze user interaction with our site, such as which sections are visited most frequently and how long users stay on specific pages.
- You have the option to control the cookies you accept. By adjusting your web browser’s settings, you can limit or refuse cookies altogether. Be aware that disabling cookies might impact the functionality and performance of our site, potentially affecting your user experience.
Sources Of Our Cookies:
Our website incorporates cookies from several third-party sources, including:
- Bing
Additionally, third-party data aggregators, social media platforms, and public databases may collect information through our site.
Regarding 'Do Not Track' Signals
Your browser settings may enable you to send a 'Do Not Track' signal to websites and online services you visit. It’s important to note that there is no agreed-upon standard for what websites should do when they receive such signals. As such, Pawsome Pals™ does not currently take action in response to these signals and does not permit the collection of personal information by third parties through our site, except as explicitly stated in this policy. For further details on 'Do Not Track' technology, please visit http://www.allaboutdnt.com.
Our policy strictly limits third-party access to your personal information, except as directly necessary for the provision of services through our site.
California Residents
For residents of California, the California Consumer Privacy Act (CCPA) grants specific rights concerning their personal information. This section is tailored exclusively for California residents and pertains to personal information as defined by the CCPA, except where exempted by law. As a California resident, you have the following rights:
- Request Disclosure: Gain insight into the categories of personal information we have collected about you, the sources from which it was collected, the purposes for its use, and whether we disclosed or sold it to third parties, including the types of third parties involved.
- Access Personal Information: Request a copy of the specific personal information collected about you during the 12 months preceding your request.
- Deletion of Personal Information: Ask us to delete any personal information we have collected from you.
- Opt-Out of Sale: Instruct us not to sell your personal information to third parties. Currently, we do not engage in the sale of personal information. However, if our policies change, you will have the right to opt out.
- Non-Discrimination: Be assured of no discriminatory treatment for exercising any of your privacy rights under the CCPA.
- To exercise any of these rights, kindly contact us using the contact details provided in the respective section.
CAN-SPAM & Our Email Practices
At Pawsome Pals™, we are committed to adhering to the CAN-SPAM Act, ensuring transparency and compliance in our email communications.
We gather your email address to serve various purposes including:
- Distributing information, responding to inquiries, and addressing other requests.
- Managing orders and providing updates about your transactions.
- Sharing relevant details about our products and services.
- Engaging with our mailing list and sending communications to clients after initial transactions.
Children's Online Privacy Protection
We adhere to the Children's Online Privacy Protection Act (COPPA), which requires parental control over the collection of personal information from children under the age of 13. This act is enforced by the Federal Trade Commission and aims to ensure the online safety and privacy of children.
If you, as a parent or guardian, find out that your child has supplied us with personal information without your permission, please contact us at the details provided below. We will promptly delete such information.
Updates To Our Privacy Policy
We occasionally update our privacy policy. When we do, the changes kick in right away once we post them on our site. If there's a significant update, we'll definitely highlight it on our website to keep you informed. Just by continuing to use our site after these updates, it means you've understood and agreed to the new terms. Your ongoing use of our services shows that you accept these changes.